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FREE UK DELIVERY OVER - £50 💖
FREE UK DELIVERY OVER - £50 💖

International Orders

Terms and Conditions: Import Regulations and Customs Clearance

By placing an order with Beautizone Ltd , hereinafter referred to as "We" or "Us," you agree to the following terms and conditions regarding the importation of products into your country. Please read these terms carefully before making a purchase.

1. **Responsibility for Customs Compliance:**
It is the customer's sole responsibility to ensure that the products they have ordered comply with all applicable customs regulations and import laws of their country. We are not responsible for any delays, confiscation, or additional charges imposed by customs authorities.

2. **Product Restrictions:**
Customers are responsible for verifying whether the products they intend to purchase are allowed to enter their country. Some products may be subject to import restrictions, including but not limited to, licensing, quotas, and health and safety regulations. We recommend checking with your local customs authority or relevant government agency for guidance.

3. **Customs Documentation:**
We will provide standard shipping documentation required for customs clearance, such as invoices and packing lists. However, it is the customer's responsibility to provide any additional documentation or information requested by customs authorities.

4. **Customs Duties and Taxes:**
Customers are responsible for paying any customs duties, taxes, and fees levied by their country's customs authorities. These charges are separate from the product price and shipping costs and may vary depending on the value and nature of the products. Failure to pay these charges may result in the shipment being returned to us, and the customer will be responsible for any associated costs.

5. **Delivery Delays:**
We will make every effort to ensure timely delivery of your order. However, customs clearance processes can vary and may cause delays beyond our control. We are not responsible for any delays in delivery caused by customs inspections, clearance procedures, or other customs-related issues.

6. **Return of Goods:**
If your order is rejected or confiscated by customs authorities and is returned to us, we will refund the product's cost, excluding shipping fees, once we receive the returned items. Any costs incurred due to the return of goods will be the customer's responsibility.

7. **Communication with Customs:**
In the event of any customs-related issues or questions, we will assist customers to the best of our ability by providing necessary documentation and information. However, customers must communicate directly with their local customs authorities to resolve any issues.

8. **Changes to Customs Policies:**
Customers are responsible for staying informed about any changes in their country's customs policies and regulations that may affect their order. We are not responsible for changes in customs policies that may impact the importation of products.

9. **Indemnification:**
By placing an order with us, you agree to indemnify and hold us harmless from any claims, liabilities, or expenses incurred as a result of non-compliance with customs regulations or import laws.

10. **Acceptance of Terms:**
By completing your purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions regarding customs compliance and importation.

These terms and conditions are subject to change without notice. It is the customer's responsibility to review them periodically to stay informed about any updates. If you do not agree with these terms, we recommend that you do not proceed with your purchase.

If you have any questions or concerns regarding these terms, please contact our customer support before placing your order.

Last Updated: 01-01-2023